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  <a name="EN-US_TOPIC_0000002164654330"></a><a name="EN-US_TOPIC_0000002164654330"></a>
  <h1 class="topictitle1">Message "Virtual machine Consolidation Needed status" Is Displayed on the vCenter Server</h1>
  <div>
   <div class="section">
    <h4 class="sectiontitle">Symptom</h4>
    <p>After a backup job is executed, the message "Virtual machine Consolidation Needed status" is displayed on the vCenter Server.</p>
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   <div class="section">
    <h4 class="sectiontitle">Possible Causes</h4>
    <p>The protected disk fails to be detached from the VM where the client is installed when the backup job is complete.</p>
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   <div class="section">
    <h4 class="sectiontitle">Troubleshooting</h4>
    <ol>
     <li><span>Log in to the vCenter Server on a browser.</span><p></p><p>Login address: <strong>https://</strong><em>vCenter Server IP address</em></p> <p></p></li>
     <li><span>In the left navigation pane, select the corresponding VM.</span></li>
     <li><span>In the right pane, click the <strong>Monitor</strong> tab.</span></li>
     <li><span>Choose <strong>Tasks and Events</strong> &gt; <strong>Tasks</strong>.</span></li>
     <li id="EN-US_TOPIC_0000002164654330__li1110963318287"><a name="EN-US_TOPIC_0000002164654330__li1110963318287"></a><a name="li1110963318287"></a><span>In the task list, search for the tasks named <strong>Consolidate virtual machine disk files</strong>.</span><p></p>
      <ul>
       <li>If <strong>Status</strong> is <strong>Unable to access file since it is locked</strong>, record the start time of the latest failed consolidation task.</li>
       <li>Otherwise, contact technical support engineers.</li>
      </ul> <p></p></li>
     <li><span>Obtain the VMDK suffix path of the protected disk file and the IP address of the host where the client is installed, and log in to the vCenter Server to detach the disk.</span><p></p>
      <ul>
       <li>For 1.5.0: Perform the following operations:
        <ol type="a">
         <li>Choose <span class="uicontrol" id="EN-US_TOPIC_0000002164654330__en-us_topic_0000001666345505_uicontrol1738217261378"><b><span id="EN-US_TOPIC_0000002164654330__en-us_topic_0000001666345505_text738292620372"><strong>Protection</strong></span> &gt; Virtualization &gt; VMware</b></span>.</li>
         <li>In the navigation tree on the left, select the vCenter Server where the VM is located.</li>
         <li>Switch to the <strong>VMs</strong> tab page, and click <span><img src="en-us_image_0000002200140765.png"></span> in the <strong>Name</strong> column.</li>
         <li>Enter the VM name in the search box to search for the VM.</li>
         <li>Click the name of the VM.</li>
         <li>On the page that is displayed in the right pane, choose <strong>Jobs</strong> &gt; <strong>Historical Jobs</strong>.</li>
         <li>On the <strong>Historical Jobs</strong> page that is displayed, find the backup job in the corresponding period based on the time recorded in <a href="#EN-US_TOPIC_0000002164654330__li1110963318287">5</a>.</li>
         <li>Click the backup job. Under <strong>Events</strong> on the displayed page, locate the event that indicates the failure of detaching the protected disk from the VM where the client is installed when the job is complete, and obtain the VMDK suffix path of the protected disk file and the IP address of the host where the client is installed.</li>
         <li>Log in to the vCenter Server to detach the disk based on the suggestions in the event description.</li>
        </ol></li>
       <li>For 1.6.0 and later versions: Perform the following operations:
        <ol type="a">
         <li>Choose <span class="uicontrol"><b><span>Insight</span> &gt; <span>Alarms and Events</span> &gt; <span>Alarms</span></b></span>.</li>
         <li>On the <strong>Alarms</strong> tab page, search for the alarm that indicates the failure of detaching the disk from the VM where the client is installed based on the time recorded in <a href="#EN-US_TOPIC_0000002164654330__li1110963318287">5</a>.</li>
         <li>Click the alarm description.</li>
         <li>On the page that is displayed, obtain the VMDK suffix path of the protected disk file and the IP address of the host where the client is installed.</li>
         <li>Log in to the vCenter Server to detach the disk based on the alarm handling suggestions.</li>
        </ol></li>
      </ul> <p></p></li>
    </ol>
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     <strong>Parent topic:</strong> <a href="en-us_topic_0000002200054965.html">FAQs</a>
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